Training Specialist at Austin

Austin, Texas

Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience that’s grounded in convenience to markets with smaller populations.  This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

Come join us as we help the world gain access to more plasma - one donation at a time.

 

What You’ll Do

The Field Training Specialist supports the Training Department in daily training activities, content development, and LMS administration. The Field Training Specialist will develop, organize, facilitate, and deliver training programs for front-line employees including technical, supervisory, and leadership staff. This role is intrinsically linked to Parachute’s donor-centric mission and you will have an opportunity to be a part of agile, passionate, and fast-growing team.

 

Essential Functions

  • Create, organize, plan, and effectively conduct various forms of onboarding, orientation, policy, change, compliance, and skills training.
  • Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos, in person and remotely.
  • Create online learning content, procedure manuals, guides, and course materials. Using Vyond, Articulate 360, PowerPoint, Video and other applications.
  • Create and generate LMS course reports (canned and ad-hoc) that provides updates to Leadership concerning learner performance, program completion, and other information upon request.
  • Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements in LMS.
  • Evaluate program effectiveness through assessments, surveys, and feedback.
  • Assign new and annual refresher courses to meet specific compliance and department training needs.
  • Manage groups of trainees as they progress through their development.
  • Maintain knowledge of the latest trends in training and development.
  • Maintain records and reports of expenses.
  • Ensures compliance with Standard Operating Procedures (“SOPs”) and applicable FDA, EMA, CLIA, and State Regulations.
  • Follow all Safety and OSHA policies and procedures. Ensures the center and all employees comply with OSHA regulations and training.  Complete all OSHA record keeping and reporting requirements.
  • Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed. May conduct routine internal procedures and documentation audits.
  • Complete other duties assigned from time to time by supervisor or management.

 

Who Are You?

  • A natural leader with character and integrity.
  • Enthusiastic, energetic, warm, positive, and personable.
  • Lifelong learner with a growth mindset.
  • Passionate about the development of others.
  • Strong presentation, training, coaching and facilitation skills with the ability to confidently deliver materials to a wide variety of audiences.
  • Excellent organizational skills and project management skills with the ability to set priorities and manage multiple projects efficiently to meet deadlines.
  • Exceptional oral and written communication skills. Ability to express ideas and give direction clearly and swiftly.

 

Requirements

  • A bachelor’s degree in Human Resources, Learning and Development, Science, Business, Nursing, or a related field is preferred. Equivalent combination of education, training, and experience may be substituted for bachelor’s degree.
  • A minimum of 3 years of experience in plasma or whole blood or equivalent experience in a clinical or general business setting.
  • A Minimum of 2 years of experience training others.
  • Advanced PC knowledge with MS Office and/or Graphics software desired.
  • Ability to travel by plane and/or car.
  • Physical: Able to stoop, kneel, crouch, reach, pull, and lift a minimum of 50 lbs. Ability to sit or stand for extended periods of time.
  • Auditory and visual acuity.

 

Benefits

  • Competitive compensation
  • Medical, Dental, and Vision insurance
  • Paid time off
  • Company paid holidays
  • Career growth opportunities