Corporate Quality Assurance Associate at Austin

Austin, Texas

Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience that’s grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

Come join us as we help the world gain access to more plasma - one donation at a time.


What You’ll Do

The Corporate Quality Assurance Associate is responsible for leading quality tracking and trending operations of the Donor Center, in addition to overseeing equipment qualification and maintenance timelines, working with Corporate and Center Operations Management and Corporate and Center Quality Assurance to ensure compliance with all applicable policies and regulations. The Corporate Quality Assurance Associate reports to the Quality Process Improvement Manager.


  • Prove competency in required training program.
  • Digitally Review center documentation and address deficiencies to resolve within a 72-hour period.
  • Review and track monthly, quarterly, semi-annual, and annual Donor Center Equipment qualifications, quality controls, cleaning, and maintenance to ensure that all Equipment is audit ready

Who Are You?

  • Able to multitask, set priorities, and work under tight deadlines.
  • Extremely organized, process-driven, and detail-oriented.
  • Exceptional oral and written communication skills. Ability to express ideas and give direction clearly and swiftly.
  • An ability to put customers at ease and foster Parachute’s friendly, supportive, and “member-centric” approach.
  • Review and Track Corrective and Preventative Action plans; determine effectiveness of plans and recommend actions for improvement.
  • Review and track submitted defective supply reports, communicate with the vendor, and communicate required actions for resolution.
  • Knowledge of the legal aspects of Donor Center documentation and decisions.
  • Knowledge of federal and state health and safety regulations after a period of training.
  • Knowledge of the preparation and maintenance of accurate quality assurance and other records.
  • Knowledge of regulated equipment standards and requirements.
  • Ability to work under pressure; meet inflexible deadlines; set priorities; and deal diplomatically with difficult individuals.


  • A bachelor’s degree in Biological Science, Business, Nursing, Finance, or a related field or equivalent experience.
  • At least 3 years of experience in a cGMP environment with plasma or whole blood experience or equivalent experience in a clinical or general business setting. 


  • Competitive compensation
  • Medical, Dental, and Vision insurance
  • Paid time off
  • Company paid holidays
  • Career growth opportunities