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Manager, People Business Partner

Austin, TX

Position Title: Manager, People Business Partner

Location: Austin, TX (Onsite) Travel as needed. Frequent travel in the first 3 months. 

Who Are We? 

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.  

Our vision is to introduce an elevated plasma donation experience grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.  

Come join us as we help the world gain access to more plasma - one donation at a time. 

What You’ll Do

The Manager, People Business Partner, will play a key role in helping our center teams, field and corporate leadership strategically navigate the complexities of people and culture. You will help assess needs and develop solutions in areas such as talent acquisition, workforce planning, organizational design, performance management, employee relations, compensation, retention, career development and leadership development. You must understand business priorities and translate them into a plan that supports our rapidly growing business and aligns with our culture framework and company values. This role reports to the Vice President, People.

Principal Duties & Responsibilities:

  • Act as the People Team point of contact for all employees and managers in assigned area(s).
  • Ensure employment related policies and programs are delivered consistently while maintaining appropriate flexibility to ensure local/regional success.
  • Partner with Talent Acquisition Team in development and review of job descriptions to ensure appropriate classification and job family architecture placement.
  • Partner with center and field leadership to ensure compliance and consistency in applicant and employment related processes.
  • Support recruitment efforts for all business functions in assigned area(s), and support recruitment efforts for new center development across the organization.
  • Collaborate with center and field leadership to understand the organization’s goals and strategy related to staffing, recruiting, retention, training, and culture.
  • Provide crisis management support, when necessary, effectively partnering with other members of the crisis response teams (People, QA, Ops, Legal, Finance).
  • Contribute to the on-going development of Talent knowledge base to help managers and employees to continually enhance self-service capabilities, where appropriate.
  • Consult and advise leaders on effective coaching, counseling, and progressive disciplinary strategies for employee related matters.
  • Oversee employee relations matters and participate in internal investigations of claims, complaints, and grievances with the objective of ensuring objectivity, determining the best resolution, and mitigating company risk for assigned area(s).
  • Provide data-driven insights and recommendations to inform decision-making.
  • Participate in the preparation of responses for legal claim and government agency complaints in conjunction with legal counsel and/or VP, People.
  • Coordinate events focused on employee recognition and dedication.
  • Advocate for employee retention and development.
  • Meet professional obligations through efficient work habits such as accountability for work product, deadlines, and coordinating resources in an effective and timely manner.

Knowledge, Skills, & Abilities:

  • Deep knowledge of HR practices, disciplines, and employment law; preference for knowledge in pharmaceutical, biopharma, plasma, or related highly regulated industry. 
  • Highly organized with the ability to manage multiple priorities and deadlines.
  • Proficiency in HRIS, and other relevant HR technologies.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills with the ability to listen and adapt messages.
  • Flexibility and ability to pivot to new assignments and desire to work in fast-paced environment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • Bachelor’s Degree in Human Resources, Business Administration, or related field; Master’s Degree preferred.
  • Minimum of 7 years of progressive experience in human resources, with increasing responsibility.
  • Minimum of 4 years of HRM/HRBP experience with hourly and exempt, remote, centralized and field-based employee population.